Privacy Policy
Last updated: June 16, 2024
Overview
Wemo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered application development platform and related services.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Information We Collect
We collect several types of information from and about users of our platform:
1. Personal Information:
- Name and contact information
- Email address
- Company information
- Account credentials
- Billing information
2. Usage Data:
- Application usage patterns
- Feature preferences
- Performance metrics
- Error logs
- IP addresses and device information
3. Generated Content:
- Application code and configurations
- Custom templates
- User-generated content
- Integration settings
How We Use Your Information
We use the collected information for various purposes:
1. Service Provision:
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To process your transactions
2. Platform Improvement:
- To improve our platform
- To develop new features
- To analyze usage patterns
- To optimize performance
3. Communication:
- To send you updates
- To respond to your inquiries
- To send marketing communications (with consent)
- To provide important notices
Information Sharing
We may share your information with:
1. Service Providers:
- Cloud hosting providers
- Payment processors
- Analytics services
- Customer support tools
2. Business Partners:
- Technology partners
- Integration providers
- Development partners
3. Legal Requirements:
- When required by law
- To protect our rights
- To prevent fraud
- To ensure platform security
Data Security
We implement appropriate technical and organizational measures to protect your data:
1. Security Measures:
- Encryption at rest and in transit
- Regular security audits
- Access controls
- Network security
- Data backup systems
2. Compliance:
- GDPR compliance
- SOC 2 compliance
- Industry best practices
- Regular security assessments
Your Rights
You have certain rights regarding your personal data:
1. Access and Control:
- Right to access your data
- Right to correct your data
- Right to delete your data
- Right to data portability
2. Preferences:
- Right to opt-out of marketing
- Right to withdraw consent
- Right to object to processing
- Right to restrict processing
Data Retention
We retain your data for as long as necessary:
1. Retention Periods:
- Active accounts: Until deletion
- Inactive accounts: 12 months
- Billing records: 7 years
- Analytics data: 24 months
2. Deletion:
- Upon account deletion
- Upon request
- After retention period
- For inactive accounts
International Transfers
We operate globally and may transfer data internationally:
1. Data Transfers:
- Cross-border transfers
- International servers
- Global service providers
- Regional data centers
2. Compliance:
- Standard contractual clauses
- Adequacy decisions
- Binding corporate rules
- Privacy shield compliance
Contact Us
For any privacy-related questions or concerns:
1. Contact Information:
- Email: privacy@wemo.ai
- Address: [Your Company Address]
- Phone: [Your Phone Number]
2. Data Protection Officer:
- Email: dpo@wemo.ai
- Direct Line: [DPO Phone Number]